Two Things first…
- I generally dislike cross-posting, to me it kind of removes the point of a hyperlink, but anyway – its early doors with this blogging and I have found it a tough gig, so i’m going be a hypocrite. (Original @ Headshift)
- I promise after this to never blog about starting blogging again!
Post Starts Here:
I recently did this, It took a while and I’m still finding it hard.
After a chat with some colleagues, I feel inspired to say hello and get on with talking about some of the cool ideas, thoughts, thingys and widgets knocking around the minds of Shad Thames.
I’ve been working at Headshift about a year now, and as you can probably tell, this is the first time I have taken the opportunity to blog. A curious fact given that part of my role is to bang on at people at how liberating it can be implementing social tools into their own organisation, or how they should use them for outward engagement in interesting way. So remember – do as a i say, not as a I do.
I’ve decided to start blogging for a number of reasons: I think I want to, I feel I should, the egotist in me thinks you might want to know even though the little hater in me thinks you probably don’t.
I’m generally quite an outgoing conversationalist (loudmouth) and am happy to engage in conversations in social situations, yet this blogging lark had me stumped.
Having spent hours trying to pick the reasoning behind this apart (a silly idea, as this leads to months of procrastination) I stumbled across Michael Wesch’s fantastic presentation to The Library of Congress on an anthropological introduction to Youtube. An interesting video in the whole (and well worth a watch), but what I found most interesting was his description of him and his students starting a video blog for the first time and their feelings around this. He defines this moment as a “Context Collapse” – the fake smiles and uneasiness shown around the 23 minute mark are reminiscent of your first days at school or those moments in social situations when you just don’t know what to say. He goes on to develop this idea on his blog:
The problem is not lack of context. It is context collapse: an infinite number of contexts collapsing upon one another into that single moment of recording. The images, actions, and words captured by the lens at any moment can be transported to anywhere on the planet and preserved (the performer must assume) for all time…
…the would-be vlogger, now frozen in front of this black hole of contexts, faces a crisis of self-presentation. In Goffman?s terms, the would-be vlogger is ?out of face? with no ?line? to present, unable to size up the context and situation. Like a building collapse, context collapse does not create a total void but a chaotic version of its once ordered self. The would-be vlogger sits stultified as his imagination races through the nearly infinite possible contexts he might be entering, all of which pile up as parts, pieces, and pieces of parts, a rubble that becomes the ground on which he must struggle to get his footing. The familiar walls that help limit and define the context are gone. He must address anybody, everybody, and maybe even nobody all at once.
All sounds a little apocalyptic and it must be noted he is talking primarily from the perspective of the would-be video blogger, but I believe the concept he outlines applies across all formats as the key points made are format agnostic:
Permanence and Preservation:
- It is permanent; what I’m writing is permanent and out there, people might quote me and I cant really be defended by my organisation (as I might with a more structured publishing model)
- It is preserved; all the mistakes and foolish statements I make are searchable by google and copied at the click of a button.
My hope is that over time these types or “mistakes” will humanise many organisations and reduce peoples distorted idea of wanting perfect public servants, but no wonder politicians are so vigilant and terrified about the use of social media.
Out of Face
- I don’t know who you are! This scares the life out of me as I am “unable to size up the context and situation”.
I’ve become adept at conversing in more natural surroundings. I can see your face, I know who is listening and therefore who is likely to hear it second hand. I can react to your answers and be put at ease by your laughs, but this posting is something that doesn’t come naturally to me – yet – it is important I do it, else posting is left to those who it does come naturally to.
A Familiar Yet Unfamiliar Context
- This is what Wesch covers when be states that a “context collapse does not create a total void but a chaotic version of its once ordered self”.
I am posting this on a company blog and so this offers me a greater understanding of my context. Yet, this fact also complicates the process as there are boundaries within this context that are not my own.
Writing on this blog I am definitely changing the manner in which I write as well as the subject matters I cover. I have previously decided against blogging about certain things as I wasn’t sure they fitted with the Headshift “brand” (for want of a better phrase).
I guess this is a broader issue about brand identity and who within a company has the right/ability to make statements on its behalf, something I imagine will increase in importance as more people gain a public voice within companies.
This brand point is and slightly outside the focus of this post, but an interesting point none the less with regard to context.
So, why does any of this matter?
This is something I’ve been grappling with, I have no idea if this matters to you, but these things mattered to me as they helped explain how I felt/feel.
Given that this is the my first blog post I feel I should attempt to extrapolate this personal perspective and try to make a broader statement. I have been searching for this broader statement a couple of days now, trying to construct that impressive narrative arch which would finish off my post in style. Sadly, all the ones I could think of made grandiose statements that I wasn’t sure I could back up, nor really believed in, but i am going to make one anyway!…
We have now democratised (or are in the process of democratising) access to publishing tools, but as the adage goes implementing the tools is only a part of the solution. Organisations must now look for ways to support, encourage and empower the voiceless or the quieter among their employees and communities to find their voice. This needs to be done in a human, cultural, training and “change management” kind of way which takes investment far beyond just building the platform – building the tool is only a small part of the solution (no matter what the question).
An analogy, Jamie Oliver’s campaign for getting people to cook is not based on making sure everyone has a kitchen, its based on encouraging people, making people comfortable, being appreciated, getting people to enjoy it, and yes – making sure they have a basic education on how to cook.
Obviously there are broader issues at stake once everyone has a voice, but here is not the place for discussion on signal to noise ratio and the breaking of the filter!
And so, I end this post like the social media cliche that I am, a list.
Some (not particularly focused) ideas for helping people “find their voice”:
A personal Level:
- Don’t have rose tinted glasses that everyone is saying better stuff
- Be honest and talk about stuff you have experienced, there is nothing else you can talk about
- Don’t get hung up on the details; your URL, Blog name or About pages
- Start with comments or something small
- Don’t worry too much about creating more noise, in all likelihood you are going to. The signal is probably just the line of best fit within the noise anyway.
A broader system level:
- Play with anonymity
- Big is daunting, you don’t need the new big thing or the biggest new thing
- Start small – its an ecosystem out here
- Persuade people/funders/your boss that small amounts of high quality is better large scale low quality
- Much as its all about openness, privacy helps people to feel comfortable
- Build offline relationships with people and take them online
- If your asking for opinions and views, take them on board and show what you have changed as a result
- Take their views on board and continue the conversation (you drive)
- Make it fun first, useful second.
I think that made sense, and thank you for reading.